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Reffen Privacy Policy

Cookie, privacy & personal data policy at Reffen under Julian Administration, Refshaleøen A/S

Introduction

When you visit our website, information about you is collected, which is used to customise and improve our content and to increase the value of the ads displayed on the site. If you do not want information to be collected, you should delete your cookies (see instructions) and refrain from further use of the website. Below we have elaborated on what information is collected, its purpose and which third parties have access to it.

Cookies

The website uses “cookies”, which is a text file that is stored on your computer, mobile phone or similar for the purpose of recognising it, remembering settings, performing statistics and targeting ads. Cookies cannot contain malicious code such as viruses.

It is possible to delete or block cookies. See instructions: http://minecookies.org/cookiehandtering

If you delete or block cookies, adverts may become less relevant to you and appear more frequently. You may also risk that the website does not function optimally and that there is content you cannot access.

Click here to change your cookie settings.

Personal data

In general terms

Personal data is any kind of information that can be attributed to you to some extent. When you use our website, we collect and process a range of such information. This happens, for example, when you access content, sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, use other services or make purchases via the website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographical location and which pages you click on (interests). To the extent that you explicitly consent to this and enter the information yourself, we also process Name, telephone number, e-mail, address and payment information. This will typically be in connection with creating a login or making a purchase.

Security and safety

We process your personal data securely and confidentially in accordance with applicable legislation, including the General Data Protection Regulation and the Danish Data Protection Act.

Your data will only be used for the purpose for which it was collected and will be deleted when this purpose is fulfilled or no longer relevant.

We have taken technical and organisational measures to prevent your data from being accidentally or illegally deleted, published, lost, impaired or disclosed to unauthorised persons, misused or otherwise processed in violation of the law.

Purpose of the data

The information is used to identify you as a user and show you the adverts that are most likely to be relevant to you, to register your purchases and payments, and to provide the services you have requested, such as sending a newsletter. In addition, we use the information to optimise our services and content.

Storage period

The data is stored for the period of time permitted by law, and we delete it when it is no longer needed. The period depends on the nature of the data and the reason for storage. It is therefore not possible to give a general time frame for when information is deleted.

Disclosure of information

Data about your use of the website, which adverts you receive and possibly click on, geographical location, gender and age segment, etc. is disclosed to third parties to the extent that this information is known. You can see which third parties are involved in the section on “Cookies” above. The information is used to target advertising.

We also use a number of third parties to store and process data. These third parties only process data on our behalf and may not use it for their own purposes.

Disclosure of personal data such as name and email etc. will only take place if you consent to it. We only use data processors in the EU or in countries that can provide adequate protection for your data.

Insight and complaints

You have the right to be informed which personal data we process about you in a common format (data portability). You can also object to the use of your data at any time. You can also withdraw your consent to the processing of your data. If the data processed about you is incorrect, you have the right to have it corrected or deleted. Enquiries about this can be made to: info@reffen.dk. If you wish to complain about our processing of your personal data, you can also contact the Danish Data Protection Agency.

If you no longer wish us to process your personal data or to restrict the processing of your personal data, you can also send us a request to the above-mentioned e-mail address.

Publisher

The website is owned and published by:

Reffen under Julian Administration, Refshaleøen A/S
Refshalevej 167A, 1
1432 Copenhagen K, Denmark

Phone: +45 33 93 07 60
Email: info@reffen.dk



Personal Data Policy

We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity at Reffen under Julian Administration, Refshaleøen A/S.

When collecting, processing and using your personal data, we always comply with all relevant legal provisions.

We will only retain your personal data for as long as we are either under a legal obligation to do so or for as long as it is relevant for the purpose for which it was collected.

Information we collect

If you wish to purchase and receive a product or service from us, we need to collect certain personal data in order to fulfil the transaction and to provide you with our services. We may use cookies to keep track of the contents of your shopping basket while you use our webshop.

We may collect information such as name, email address, postal address, delivery address (if different from postal address), phone number and payment information.

Reffen under Julian Administration, Refshaleøen A/S collects and processes your personal data when you do the following:

– Visit our website

The data controller

The data controller for the collection, processing and use of your personal data on www.reffen.dk is Reffen under Julian Administration, Refshaleøen A/S, Refshalevej 167A, 1, 1432 Copenhagen K, cvr no. 38440098

Basis for processing and purpose

We collect your general contact information such as name and address in order to deliver the product or service you have purchased from us. We collect your email address in order to send you an order confirmation and a delivery confirmation.

Your data (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your product or service.

Other recipients of personal data

We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

We host our website at One.com, which acts as our data processor. All personal data that you provide on our website will be stored in One.com’s data centres.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data on our instructions and in accordance with the legal requirements for data processors.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights

As the data subject, you have a number of rights that we must ensure fulfilment of at all times. You have the right to request the following:

Access and rectification/amendment of your personal data

To have personal data deleted

You also have the right to object to the processing of your personal data, and you have the right to lodge a complaint with a data protection authority.

If you no longer wish us to process your personal data or to restrict the processing of your personal data, you can also send us a request to this effect to our email address info@reffen.dk.